Loading video files to icloud
I am using icloud for windows and I want to load a video file (mpeg) so I can use on ipad. I continue to get the error that only jpeg files can be loaded
I am using icloud for windows and I want to load a video file (mpeg) so I can use on ipad. I continue to get the error that only jpeg files can be loaded
Greetings GSR75,
The formats iCloud supports are HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, and MP4. You can locate that information in this section of the article: Set up and use iCloud Photos - Apple Support
So, by omission, MPEG is not a supported format for iCloud Photos.
If you’d like to keep a copy of that photo on your iPad as well, you may be able to use AirDrop to do this: Here’s how: How to use AirDrop on your iPhone or iPad - Apple Support
All the best.
Greetings GSR75,
The formats iCloud supports are HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, and MP4. You can locate that information in this section of the article: Set up and use iCloud Photos - Apple Support
So, by omission, MPEG is not a supported format for iCloud Photos.
If you’d like to keep a copy of that photo on your iPad as well, you may be able to use AirDrop to do this: Here’s how: How to use AirDrop on your iPhone or iPad - Apple Support
All the best.
Hello GSR75,
Thanks for reaching out to Apple Support Communities. We see you have some questions about using iCloud for Windows, and loading files, and we'd like to help. The following link can help explain about files being loaded to iCloud: Set up and use iCloud Photos - Apple Support
Your photos and videos are stored in iCloud in their original formats at full resolution. This includes HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, and MP4 as well as special formats you capture with your iPhone or iPad, like slo-mo, time-lapse, 4K videos, and Live Photos. The photos and videos you capture with these devices are in HEIF and HEVC format. Depending on your internet speed, the time it takes for you to see your photos and videos on all of your devices and iCloud.com might vary.
Let us know if this helps.
Regards.
Hey GSR75,
Thanks for the reply. If the item you're trying to download to iCloud is not in a supported format, it will not be compatible unless its format is changed.
Since you're using a PC, this resource should help further: Set up and use iCloud Photos on your Windows PC - Apple Support
All the best.
Hey GSR75,
Thanks for letting us know. From here, to look into the best options, please reach out to Apple Support: Get Support
Take care.
This response did not solve the problem. I created a video file with a MP4 format on another device (not iPad, iPhone, ect.) and wanted to download to iCloud.com so I could VIEW on other devices (iPad, iPhone). However, iCloud would only accept JPEG
Is the mpeg NOT a supported file format
I also tried MP4 and get the same response
Loading video files to icloud