Loading video files to icloud

I am using icloud for windows and I want to load a video file (mpeg) so I can use on ipad. I continue to get the error that only jpeg files can be loaded

Posted on Aug 2, 2023 3:00 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2023 12:58 PM

Greetings GSR75,


The formats iCloud supports are HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, and MP4. You can locate that information in this section of the article: Set up and use iCloud Photos - Apple Support


So, by omission, MPEG is not a supported format for iCloud Photos.


If you’d like to keep a copy of that photo on your iPad as well, you may be able to use AirDrop to do this: Here’s how: How to use AirDrop on your iPhone or iPad - Apple Support


All the best.



7 replies
Question marked as Top-ranking reply

Aug 3, 2023 12:58 PM in response to GSR75

Greetings GSR75,


The formats iCloud supports are HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, and MP4. You can locate that information in this section of the article: Set up and use iCloud Photos - Apple Support


So, by omission, MPEG is not a supported format for iCloud Photos.


If you’d like to keep a copy of that photo on your iPad as well, you may be able to use AirDrop to do this: Here’s how: How to use AirDrop on your iPhone or iPad - Apple Support


All the best.



Aug 3, 2023 11:47 AM in response to GSR75

Hello GSR75,


Thanks for reaching out to Apple Support Communities. We see you have some questions about using iCloud for Windows, and loading files, and we'd like to help. The following link can help explain about files being loaded to iCloud: Set up and use iCloud Photos - Apple Support


Your photos and videos are stored in iCloud in their original formats at full resolution. This includes HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, and MP4 as well as special formats you capture with your iPhone or iPad, like slo-mo, time-lapse, 4K videos, and Live Photos. The photos and videos you capture with these devices are in HEIF and HEVC format. Depending on your internet speed, the time it takes for you to see your photos and videos on all of your devices and iCloud.com might vary.


Let us know if this helps.


Regards.

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Loading video files to icloud

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