I purchased more iCloud space for $2.99 a month. I see that I was charged $2.99 on July 29 and on July 31. This is an overcharge and keeps happening. Please advise and refund one of those charges. Thank you. Paula Freeman

Do you use multiple Apple ID?

If you have upgraded iCloud+ plan, once your request for iCloud+ plan has been activated, you should receive an invoice in your email box.

Please check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

With that 2x invoice, check the Apple ID on the invoice, the Order ID & the Document No.

Then scroll down & see:

👉 If you have any questions about your bill, contact support. This email confirms payment for the iCloud+ plan listed above. You will be billed each plan period until you cancel by downgrading to the free storage plan from your iOS device, Mac or PC.

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My Visa bill shows two $2.99 charges,

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Nobody on these boards can; most of them are other customers, not Apple employees. Use the method described in the Related Article above or click here and ask.

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