iTunes card error the code has no balance

If you are having problems redeeming a gift card, review the possible reasons and suggestions listed in this support article --> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

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this happened to me to on 8/31/2023. TLDR version= scammed out money cuz apple advisor can't help, depite giving detailed info of wut happened.

i bought $100 gift card and by the time i redeem it, it gave me that notification...its only been 10-20 minutes after i bought it and i have receipt and activation code for it. grocery store i fought it from said they can't do anything about it and called the number on the back of the gift card...only to get a response they can't do anything due to itunes gift card was bought from a 3rd party (a grocery store) and can't even bother to give me credit. kinda upset cuz $100 was a gift from my dad, $100 isn't cheap either, and $100 dollars could've been used on other things besides towards a faulty gift card. probably more insulting since apple advisor didn't explain how it got "redeemed" or when the balance was "redeemed" cuz i was active around those 10-20 minutes after i bought the gift card so i know what i was doing during those timeframe as i was active during the past 2 hours after i bought it so i can verify whether i claimed it or not. the $100 gift i bought was meant to be used for myself.