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foggy front camera lens

my phone is waterproof and i had put it in water for a couple seconds a couple times and when i dried it my camera lens is foggy what can i do?

iPhone 14 Pro Max, iOS 16

Posted on Aug 2, 2023 7:56 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2023 8:36 PM

Sorry but your phone is not waterproof, it is water resistant at best.

You have destroyed your phone by submerging it in water.

Chances are you will need to replace your phone.


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


Similar questions

5 replies

Aug 2, 2023 8:22 PM in response to haizley176

haizley176 Said:

"foggy front camera lens: my phone is waterproof and i had put it in water for a couple seconds a couple times and when i dried it my camera lens is foggy what can i do?"

-------


Troubleshooting a Wet iSight Camera:

iPhones are not waterproof; they are water resistant(only for certain period of time).


It's Time for a New iSight Camera:

WITW did you dip it in water? That is absurd. You have damaged your device.


About Getting a New iSight Camera:


Avoid an Ungenuine Camera Message:

Beware as to where you get a new camera. If you get one, you do not want to to be ungenuine. So, go throng Apple, an AASP, or a Retailer. Not doing to, you may end up with an ungenuine camera.  See Here: About Genuine iPhone Cameras - Apple Support.


Finding Out the Price:

To find out the price, contact Apple, an AASP, or a Retailer, asking them the price. 

A. Contact Apple Support:

If purchased from Apple, or covered under AppleCare, then get this serviced by Apple.

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


B. Contact an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone.


Or...


C. Contact A Retailer:

Contact your local retailer, seeing if they replace these.

foggy front camera lens

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