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Return Policy Apple Pencil

I just ordered an apple pencil and I ordered the wrong one. I got the generation one and I think I need the generation two. Can I return it or exchange it for the correct one?

iPad Pro, iPadOS 16

Posted on Aug 3, 2023 4:27 AM

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Posted on Aug 3, 2023 6:57 AM

Here is Apple’s definitive compatibility list for Apple Pencil and iPad:

Apple Pencil compatibility - Apple Support


In most countries/regions, if purchased directly from Apple, you have 14-days within which you can return an unwanted item for exchange or refund.


If not purchased from Apple, you will need to check the retailers own returns policy.

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Aug 3, 2023 6:57 AM in response to Weeble2023

Here is Apple’s definitive compatibility list for Apple Pencil and iPad:

Apple Pencil compatibility - Apple Support


In most countries/regions, if purchased directly from Apple, you have 14-days within which you can return an unwanted item for exchange or refund.


If not purchased from Apple, you will need to check the retailers own returns policy.

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Aug 3, 2023 6:50 AM in response to Weeble2023

That will be between you and the retail source where you ordered it. If Apple, contact the Apple Online Store for your answer. If not Apple, it will depend on that source's return policy. In either case, a refund, if one is forthcoming, may not be immediate.

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Return Policy Apple Pencil

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