I bought an Apple Gift Card and the last 2 numbers are missing

Gift card help



[Re-Titled by Moderator]


Posted on Aug 3, 2023 4:57 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2023 7:25 PM

Please refer to the answer associated with the green icon, as that shows Correct.


..Options of more than one choice appear; and one of those should fix this issue..

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

//support.apple.com/en-us/HT201195


This appears to be a good choice:

"Contact Apple Support"

Code in this blue text is specific:

Contact Apple Support.


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Code is unreadable

"If you can't read the code on the back of your card because

it's scratched or damaged, contact Apple Support."

Use link:

https://getsupport.apple.com/?caller=kbase&PGF=PGF63003&category_id=SC0082&symptom_id=20256


105 replies
Question marked as Top-ranking reply

Dec 2, 2023 7:25 PM in response to Crazybill1937

Please refer to the answer associated with the green icon, as that shows Correct.


..Options of more than one choice appear; and one of those should fix this issue..

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

//support.apple.com/en-us/HT201195


This appears to be a good choice:

"Contact Apple Support"

Code in this blue text is specific:

Contact Apple Support.


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


Code is unreadable

"If you can't read the code on the back of your card because

it's scratched or damaged, contact Apple Support."

Use link:

https://getsupport.apple.com/?caller=kbase&PGF=PGF63003&category_id=SC0082&symptom_id=20256


Dec 21, 2023 7:12 PM in response to bello44

bello44 wrote:

Dear Apple Support,

We're not Apple Support, just other users.


I am writing to urgently request your assistance regarding a damaged Apple Gift Card I recently purchased. Unfortunately, while redeeming the card, I accidentally scratched off the last digit of the redemption code. I understand this significantly hinders my ability to utilize the card's value, and I am reaching out for your help in recovering the missing digit.

I am responding to assist you regarding the damaged Apple Gift Card you recently purchased. Fortunately,

Apple provides a clear directive to actionable resources specifically tailored to resolve your unique issue. I understand this may cause undue and unwarranted stress and confusion, and wish ChatGP... er, you, luck in recovering your missing digit.


That is, you'll want to contact Apple Support with this link.


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Jun 13, 2024 9:35 AM in response to Johnson398

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Gift Cards, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

Jun 19, 2024 4:28 AM in response to GabrielOchankpa

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Gift Cards, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I bought an Apple Gift Card and the last 2 numbers are missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.