Time Machine Interface a Mess in Mac OS Ventura

Comparing how the Time Machine interface works on my iMac running Mac OS Sierra and how it works on Mac OS Ventura is like chalk and cheese. On Sierra it is instantaneous and slick. On Ventura in addition to what seems to be a period of time rendering the various windows containing the backups, the time calibration running along the right vertical side of the screen is a complete mess. I would argue it is basically unusable. Better to access the backups via the Finder now. It is a real shame that this stellar interface has become so messed up. I hope Apple figure out how to fix it.


The above experience is based on the following.

Because I reckoned I did not need a particularly fast and expensive drive for backups, I started using an 8 GB WD Elements HD. While backups were made in the background, entering the Time Machine interface was a nightmare. It took forever to render the backup windows with a spinning gear type icon. So I then splashed out a lot of money on an 8 TB SSD. I thought this would give me back the slick instantaneous interface functionality of Time Machine running in Sierra on my iMac. I have been rudely disappointed. It still takes a period of time to render the backup windows. Granted it is quite a bit quicker than on the standard Elements HD. But I still have to wait a few minutes before the gear cog stops spinning and I can select a file or folder for restoration. But to add insult to injury the interface is pretty much unusable as time calibration on the right of the screen is a complete and utter mess.


I have also tried using the Trim enable command in Terminal. But that made no appreciable improvement, so I revoked it. I have subsequently found that the Samsung SSD I use is already Trim enabled which probably answers why enabling it in Terminal made no difference.


If anyone knows what is going on here and how to fix it that would be great.

Posted on Aug 3, 2023 6:34 AM

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14 replies

Aug 3, 2023 9:58 AM in response to macaplan

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Download and run Etrecheck. Be sure to give it Full Disk access before running.



Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Additional Text button to paste the report in your reply.



Then we can evaluate the report to see if we can determine the cause of the problem.


Aug 3, 2023 3:50 PM in response to macaplan

First, there is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This documents describe what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community and Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.  


There are no known viruses, i.e. self propagating, for Macs.  There are, however, adware and malware which require the user to install although unwittingly most of the time thru sneaky links, etc.   


Anti Virus developers try to group all types as viruses into their ad campaigns of fear.  They do a poor job of the detecting and isolating the adware and malware.  Since there are no viruses these apps use up a lot of system resources searching for what is non-existent and adversely affect system and app performance.


There is one app, Malwarebytes, which was developed by a long time contributor to these forums and a highly respected member of the computer security community, that is designed solely to seek out adware and known malware and remove it.  The free version is more than adequate for most users.  


Also, unless you're using a true VPN tunnel, such as between you and your employer's, school's or bank's servers, they provide false security from a privacy standpoint.  Read these two articles: Public VPN's are anything but private and Former Malware Distributor Kape Technologies Now Owns ExpressVPN, CyberGhost, Private Internet Access, Zenmate, and a Collection of VPN “Review” Websites


So uninstall ClamX according to the developer's instructions.


You also have some malware installed:


Other] com.appstart.AppStart.plist (Malware - installed 2016-09-01)


Run the free version of Malwarebytes to remove it. Then rerun Etrecheck and make sure you're removed all of the malware and ClamX supporting files.


You have some Seagate, LaCie and Western Digital software. Did it come with drives that you're using? The system doesn't need any 3rd party software to manage drives for4matted for Macs, i.e. APFS or OS X Extended (journaled). Uninstall it according to the developer's insturctions


You can check to see if you've removed all of the supporting files by downloading and running the shareware app Find Any File to search for any files with the application's or the developer's name in the file name.  For the mentioned software you'd do the following search(es): 


1 - Name contains clamx

2 - Name contains seagate

3 - Name contains lacie

4 - Name contains WD (Note: if WD-Discovery is not drive management software and is needed for other issues leave it be.)


Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages.  


If you get warnings that the file can't be deleted because it is in use or used by another app boot into Safe Mode according to How to use safe mode on your Mac and delete from there.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.



Aug 3, 2023 6:49 AM in response to macaplan

Not what the user may want to read.


OS X 10.12 Sierra was released September 20, 2016.


Much has changed in regards the Operating Systems from 2016 and 7 years hence, 2023


Do expect a learning curve to happen as you discover the much newer aspects of macOS 13 Ventura including how TM BAckup Utilities is presented and functions


Perhaps it may or may not service your needs to read up on the newer functionalities in the latest version of macOS


Back up your Mac with Time Machine - Apple Support (CA)


If that remains a stumping block there are other methods to backup you important and non-replaceable data


Other ways to back up and restore files - Apple Support (CA)


Lastly and still not pleased with the experience >>>


Then have a few suggestions ;


1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue.


Make sure to choose the Device this issue pertains to

Aug 4, 2023 8:59 AM in response to Barney-15E

Brand new backups. Copying backups from one disk to another in Ventura at least is not possible as I understand it. Backups on the disk are accessible via the Finder. And if you play hit and miss inside the Time Machine interface it is possible to navigate to a particular backup. But as you observe the interface is a mess even though all the hourly backups are there and happen hourly without a hitch.

Aug 3, 2023 8:09 AM in response to macaplan

I'm currently using Carbon Copy Cloner to backup. But on our three Ventura Macs, TM was in use until a short while ago. We never had a problem with any aspect of TM.


I switched to CCC strictly because of greater flexibility, not because it performed better than TM. And TM performed well starting in 2015 with our original new-at -that-time iMacs running whatever version of the OS they came with and all subsequent versions of OS.


My only suggestion is get a different HDD or HDDs. I've used WD in the past but I feel there are better ones out there. Just a personal bias actually.


I finally bit the bullet and went fully SSD for all external drives. Samsung T7s all. I've never regretted that move either.

Aug 3, 2023 8:51 AM in response to Owl-53

Thanks for this response.

My issue is not one of being able to backup. Time Machine backs everything up perfectly. But it is unusable via its interface because of (1) the time it takes to render the windows and (2) the time calibration on the right hand side of the screen where you are able to choose the date and time of a backup is a complete mess and does not work as it should. The Time Machine interface from Sierra to Ventura is much the same. Just in Sierra it works as it should. Not so Ventura.

Aug 3, 2023 8:56 AM in response to ku4hx

There are two levels of performance by which to judge TM.

  1. Does it backup properly?
  2. Can it be used via its interface?


For me the answer to 1 is Yes. The answer to 2 is No. I want to know if others have experienced a similar problem using the interface and how if at all, this can be resolved. At the moment if I want to restore a file or folder I access the TM backups via the Finder which is much quicker. But the TM interface is meant to be even quicker, if it works properly.

Aug 4, 2023 4:57 AM in response to macaplan

(1) the time it takes to render the windows and

Using a not particularly fast USB 3 HDD, it shows instantly, but takes about 30 seconds to render the first page selected in time. After that, it is almost instantaneous or takes a second or two to render.

(2) the time calibration on the right hand side of the screen where you are able to choose the date and time of a backup is a complete mess

What constitutes a "complete mess?"

Mine looks the same as I have always remembered it. Each backup is listed chronologically from now at the bottom to the first backup at the top. I click on a backup listed and it goes to that backup in the display.

Perhaps if you can explain what constitutes your definition of complete mess, that might shed some light on the problem.


Aug 4, 2023 6:40 AM in response to Barney-15E

Here is an image of what I mean by the calibration on the right hand side of the screen being an unusable mess. My backups are hourly dating from the 27 June to now. You will observe large gaps between July and August and and August and Now. When I drag the mouse pointer along this vertical time calibration everything moves up or down making it impossible to choose anything specific. June will suddenly disappear beyond the top edge when moving up, as will Now disappear beyond the bottom edge when moving down. And as you can observe the large gaps are maintained dynamically as the vertical moves according to the mouse movements.


I hope the image and the description gives an intelligible idea of what is going on.

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Time Machine Interface a Mess in Mac OS Ventura

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