My partner used Google Storage for her photos. It turns out she really doesn't need the storage space. When she tries to end her subscription for Google Storage, a warning pops up saying she will lose her photos. I said that would only affect what was held in Google but she says that whenever she deletes a photo from Google Storage it also deletes it from iCloud. She fears losing all her photos in iCloud. How can that happen? How do we fix it?
MacBook Pro 13″, macOS 13.4
Try this:
Step 1: Turn off sync & backup on the google photos app on your iPhone. This will cause any action taken in the web browser to NOT be synced to your phone - which then will allow photos to be deleted from the web browser without that action being reflected on your device because it's no longer synced.
Step 2: Access your photos through google photos in a web browser. Here you will find all your photos that have been synced and stored in the google cloud. You can delete the photos in the web browser and they will not be deleted from your device because the device is no longer 'synced'. You can select multiple photos at once by selecting one, holding shift, scrolling down to the bottom of the page and selecting another one.
Note: Once you turn off sync, you cannot delete the photos directly from the google photos app on your phone. Even though sync has been turned off, this will still delete the photo from your phone. You must turn off sync and then delete the photos through a web browser.
After doing the above test with deleting just one photo and make sure it's still in iCloud. Once you confirm it didn't delete from iCloud, proceed with deleting the rest.
Good Luck
Try this:
Step 1: Turn off sync & backup on the google photos app on your iPhone. This will cause any action taken in the web browser to NOT be synced to your phone - which then will allow photos to be deleted from the web browser without that action being reflected on your device because it's no longer synced.
Step 2: Access your photos through google photos in a web browser. Here you will find all your photos that have been synced and stored in the google cloud. You can delete the photos in the web browser and they will not be deleted from your device because the device is no longer 'synced'. You can select multiple photos at once by selecting one, holding shift, scrolling down to the bottom of the page and selecting another one.
Note: Once you turn off sync, you cannot delete the photos directly from the google photos app on your phone. Even though sync has been turned off, this will still delete the photo from your phone. You must turn off sync and then delete the photos through a web browser.
After doing the above test with deleting just one photo and make sure it's still in iCloud. Once you confirm it didn't delete from iCloud, proceed with deleting the rest.
Good Luck
I finally got my spouse to sit down and run through the instructions. So, when we delete a photo from her Google Photos in a web browser on her MacBook, it does NOT delete the photo from iPhoto, which is good! However, if we delete the photo from Google Photos on her iPhone, it still deletes it from iPhoto on her iPhone and from her MacBook. So we still cannot end her storage subscription with Google. Any other suggestions?
Thanks. We'll give it a try!
Google Storage issue
