hi my 14 plus mobile has 128 gb memory. but it shows that photos and videos take up 168 GB of space on the mobile device. i.e. 40 GB more than the capacity of the mobile device. What could be the reason for this?

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hi my 14 plus mobile has 128 gb memory. but it shows that photos and videos take up 168 GB of space on the mobile device. i.e. 40 GB more than the capacity of the mobile device. What could be the reason for this?

Posted on Aug 3, 2023 9:05 AM

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Answer 1

Aug 3, 2023 9:08 AM in response to talerajabli

Hello.

One reason for this that I have experienced is probably that you have extra storage (like iCloud+ or external drives?). It also could just be a bug. Do you subscribe to iCloud+? That would be the reason.

Hope this helps.

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Answer 2

talerajabli Author

Level 1

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Aug 3, 2023 9:10 AM in response to G0lfPr0_28

no, i only have 5gb icloud volume

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hi my 14 plus mobile has 128 gb memory. but it shows that photos and videos take up 168 GB of space on the mobile device. i.e. 40 GB more than the capacity of the mobile device. What could be the reason for this?

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