how to get charge off account off

there is a charge on my account that needs to be taken off now

iPhone 12, iOS 16

Posted on Aug 3, 2023 12:53 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2023 5:00 PM

The most important part of that article that Remi_202DC links is "View your purchase history."


If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us. Our bogus charge was shown as another major US retailer, but our card issuer was able to identify it as a fraud site.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.

2 replies
Question marked as Top-ranking reply

Aug 3, 2023 5:00 PM in response to klee8257

The most important part of that article that Remi_202DC links is "View your purchase history."


If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us. Our bogus charge was shown as another major US retailer, but our card issuer was able to identify it as a fraud site.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.

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how to get charge off account off

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