Voicemail not working

When people are calling me and I don’t answer, the phone will ring an appropriate number of times but then it gives busy signal not my voicemail. It was previously working but caller advised me of this today and when I checked last vm I received was on 6/9/23! (And I have deleted all deleted vm’s too and that didn’t resolve issue!)

Posted on Aug 3, 2023 4:38 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2023 7:21 PM

There aren't any settings you can really change for voicemail, that's all managed by your cellular carrier.


Contact them for support.


Wireless carrier support and features for iPhone in the United States and Canada - Apple Support


2 replies

Aug 3, 2023 7:53 PM in response to Jodiswa

Jodiswa Said:

"Voicemail not working: When people are calling me and I don’t answer, the phone will ring an appropriate number of times but then it gives busy signal not my voicemail. It was previously working but caller advised me of this today and when I checked last vm I received was on 6/9/23! (And I have deleted all deleted vm’s too and that didn’t resolve issue!)"

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Getting Voicemail to Work as Intended:


Install Carrier Updates.

Because you are using an iPhone, contact your Carrier, requesting carrier updates. Once they are installed, see if it then operates as intended.  Go Here: Manually Update your Carrier Settings on your iPhone or iPad - Apple Support

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Voicemail not working

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