Apple iTunes being weird

Basically I pressed on a song in my play list and it says it’s not available in my country or region but then I go and search it up and press on the song and the song works. But if I add it to a queue it won’t play. And it’s not with one songs it like multiple songs that I was hearing just a day ago

iPhone 11

Posted on Aug 3, 2023 9:09 PM

Reply
1 reply

Aug 5, 2023 6:11 AM in response to Belladlc15

Hey there Belladlc15,


That is a strange thing to occur, especially since you're able to play it without any issues from searching the same affected song. We'd like to help by learning more about what's happening, along with ruling out some basics:


  1. When did this start to occur, and is there only one specific song affected?
  2. We see you have an iPhone 11, and the latest version is iOS 16.6. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad If you already have iOS 16.6 installed, we recommend trying a restart as it sometimes resolves unexpected behavior: Restart your iPhone
  3. If you test playing the same song from a different device other than your iPhone, does the same issue occur?


Cheers!

Apple iTunes being weird

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.