this feature isn't available with the apple id you're currently using

I have managed apple ids for the diff. devices and for my some of users it's shows me "this feature isn't available with the apple id you're currently using" can anyone have idea about this how can i resole it?


Posted on Aug 3, 2023 11:04 PM

Reply
5 replies

Aug 5, 2023 2:08 PM in response to rayo123

Hello rayo123,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to get users that have Managed Apple IDs to access certain things, as they get an error message. This could be expected behavior for services like Photos, iMessages, and other personal iCloud data. This could also be a setting in Apple Business Manager, so please see this info:



"Service access with Managed Apple IDs
Because Managed Apple IDs are owned by the organization, certain features are disabled.
Note: Not all of these services are available in all countries or regions.

Services
Supported operating system
Description
Apple Pay
iOS
iPadOS
macOS
The user can’t use Apple Pay.
Continuity
macOS
The user can’t access the following services:
* Sidecar
* Markup
* Sketch
* Camera
* Universal Control
Find My
iOS
iPadOS
macOS
Web
The app appears, but the user can’t use it.
Freeform
iOS
iPadOS
macOS
Users can’t see collaborator cursors or the collaborator list and updates from other participants appear in batches.
Home
iOS
iPadOS
macOS
The user can’t add HomeKit devices to the Home app.
Media services
iOS
iPadOS
macOS
Web
The user can’t access the following services:
* Apple One
* Apple Arcade
* Apple Music
* Apple Music radio
* Apple Fitness+
* Apple News+
* Apple TV+
News Publisher
macOS
Web
The user can’t use News Publisher to manage channels in Apple News.
Specific iCloud features
iOS
iPadOS
macOS
Web
The user can’t access the following services:
* iCloud Mail
* iCloud Family Sharing
* iMessage (allow in iCloud)
* iCloud+ services: (Private Relay, Hide My Email, Custom Email domain, Advanced Data Protection)
* iCloud Keychain (although keychain items are saved and restored on Shared iPad devices)
Allows browsing but not purchasing, paid or free in:
* App Store
* iTunes Store
* Apple Books"



And that info is from this Apple resource that has more details: Use Managed Apple IDs in Apple Business Manager - Apple Support



If you need more help with Apple Business Manager, please see this page: Get Support for Apple Business Manager - Apple Support



Cheers!

this feature isn't available with the apple id you're currently using

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