This Apple is not active
BIU
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If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
According to Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community , please contact Apple Support for help with an "inactive" Apple ID.
You can reach Apple Support using this link --> Contact - Official Apple Support
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support