Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 14 Pro - microphone doesn’t work on voice calls?

Recently when making or receiving voice calls on my iPhone Pro I have noticed that the other party on the call cannot hear me if I have my phone in normal handset mode, however if I switch to speaker mode they can hear me fine? I’ve recorded voice notes to the phone to check the mic and they are also clear? I have also cleaned the speaker/mic area in the event there was dust/debris in the mic, again no improvement in mic quality on calls…when making receiving calls I am now forced to use Speaker mode or my earbuds to have a conversation??? I am current on all recent releases to the phone. Any thoughts or advice as to next steps here?

iPhone 14 Pro

Posted on Aug 4, 2023 7:59 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2023 8:25 AM

the microphone does not work in iphone 14 when making a phone call.

4 replies

iPhone 14 Pro - microphone doesn’t work on voice calls?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.