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Apple pencil won’t work

I just bought a new iPad 10th gen, and the Apple pencil 1st gen worked on it just earlier today, but now it won’t work. I tried the Apple pencil on my older iPad, and it worked just fine.

iPad, iPadOS 16

Posted on Aug 4, 2023 8:34 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2023 8:45 AM

Hello Sunnytd,


Your Apple Pencil definitely should work with your iPad 10th generation Apple Pencil compatibility - Apple Support


Please try the following:



  • Make sure bluetooth is turned on in settings.
  • Make sure the tip is screwed in tight.
  • Make sure it's fully charged
  • Update your iPad to the latest software
  • unpair and pair it back by going settings, and then tap BluetoothSelect the Apple Pencil and then "Forget this device. Restart your iPad, then pair it back. Pair Apple Pencil with your iPad - Apple Support



If that doesn't resolve your issue contact Apple Support:


Contact - Official Apple Support




2 replies
Question marked as Top-ranking reply

Aug 4, 2023 8:45 AM in response to sunnytd

Hello Sunnytd,


Your Apple Pencil definitely should work with your iPad 10th generation Apple Pencil compatibility - Apple Support


Please try the following:



  • Make sure bluetooth is turned on in settings.
  • Make sure the tip is screwed in tight.
  • Make sure it's fully charged
  • Update your iPad to the latest software
  • unpair and pair it back by going settings, and then tap BluetoothSelect the Apple Pencil and then "Forget this device. Restart your iPad, then pair it back. Pair Apple Pencil with your iPad - Apple Support



If that doesn't resolve your issue contact Apple Support:


Contact - Official Apple Support




Aug 4, 2023 8:48 AM in response to sunnytd

See:

Pair Apple Pencil with your iPad - Apple Support


The first generation Pencil is charged and paired from iPad10 using the iPad charging cable - and an Apple USB-C to Apple Pencil Adapter:



New first generation Pencils now ship with this special adapter in the box along with the Pencil. However, some older stock purchased from retailers may lack the USB-C to Lightning adapter - and may instead have an older Lightning to Lightning Adapter.


For owners of older first generation Pencils, or for “old stock” new Pencils, the new special adapter can be purchased directly from Apple as an accessory.

https://store.apple.com/xc/product/MQLU3ZM/A


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Should you be unable to resolve the problem, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil:

Genius Bar Reservation and Apple Support Options - Apple

Apple pencil won’t work

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