What led to the disabling of my account?

I can’t make in app purchases or download any apps and I don’t think I broke any rules.

iPhone XR, iOS 16

Posted on Aug 4, 2023 9:41 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2023 9:45 AM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.


Known causes of this include disputing a transaction with your financial institution, them checking your account for fraud, or getting an error redeeming a gift card while having too much store credit(more than about $1000).


(242756)

1 reply
Question marked as Top-ranking reply

Aug 4, 2023 9:45 AM in response to giftan64

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.


Known causes of this include disputing a transaction with your financial institution, them checking your account for fraud, or getting an error redeeming a gift card while having too much store credit(more than about $1000).


(242756)

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What led to the disabling of my account?

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