Why is the App Store not recognizing my password
It keeps telling me to contact some other site. But I just changed r the password and it has it listed as new password. It won’t open the App Store.
iPhone 14
It keeps telling me to contact some other site. But I just changed r the password and it has it listed as new password. It won’t open the App Store.
iPhone 14
But I just changed r the password
Check if this helps, see -> this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
Here are a variety of resources helping with connectivity issues:
If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."
Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support
Here's a case where using a VPN prevented sign-in --> https://discussions.apple.com/thread/254836813?answerId=259008052022#259008052022
If none of the resources provide a solution, contact Apple for assistance:
For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
What is the actual error message exactly? It always helps to start with that.
It cannot communicate with the helper server?
Why is the App Store not recognizing my password