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I received a 7 day free trial on a subscription. After 7 days I will be charged 30.00. I have had it 1 day. I tried to cancel it and it says I have No subscriptions

I received a free 7 day subscriptions I will be billed 30.00 for a year if I don’t cancel within 72 hrs of the free ends. I tried to cancel it today and it says I have no subscriptions

iPad, iPadOS 16

Posted on Aug 4, 2023 12:20 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2023 12:33 PM

This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support , or this video will only tell you how to do it on an iPhone ➔ https://www.youtube.com/watch/XXx-J-ueCtE


Notes:

• You might need to scroll down to find the Cancel Subscription button.

• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.

• Many subscriptions are set to renew automatically until you intentionally cancel them.


If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. --> If you want to cancel a subscription from Apple - Apple Support If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208


If you still have problems, contact Apple online using this page ➔ Choose your country or region - Official Apple Support Select your country, then a product. Alternatively, see a list of Apple phone numbers around the world ➔ Contact Apple for support and service - Apple Support


Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.


1 reply
Question marked as Top-ranking reply

Aug 4, 2023 12:33 PM in response to marianne glase

This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support , or this video will only tell you how to do it on an iPhone ➔ https://www.youtube.com/watch/XXx-J-ueCtE


Notes:

• You might need to scroll down to find the Cancel Subscription button.

• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.

• Many subscriptions are set to renew automatically until you intentionally cancel them.


If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. --> If you want to cancel a subscription from Apple - Apple Support If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208


If you still have problems, contact Apple online using this page ➔ Choose your country or region - Official Apple Support Select your country, then a product. Alternatively, see a list of Apple phone numbers around the world ➔ Contact Apple for support and service - Apple Support


Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.


I received a 7 day free trial on a subscription. After 7 days I will be charged 30.00. I have had it 1 day. I tried to cancel it and it says I have No subscriptions

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