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how come my apple music isn’t working

why won’t my apple music play

iPhone 14 Plus, iOS 16

Posted on Aug 4, 2023 1:05 PM

Reply
1 reply

Aug 5, 2023 12:42 PM in response to grace_maaaassie

Hello grace_maaaassie,


Thank you for reaching out in Apple Support Communities. There are steps available to help troubleshoot Apple Music. Our recommendation is to follow the steps outlined here:


If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

Following these steps may help you to use Apple Music and if needed these steps are outlined in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Best regards.


how come my apple music isn’t working

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