Why i can't see the lost mode for my airpods 2nd gen?

Lost me airpods 2nd gen and i can't set them as lost.

Please advice

Posted on Aug 4, 2023 2:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2023 1:31 PM

Hi Parker_179,



The following steps address what you're describing specifically, and should provide a solution:


"If your AirPods are offline

If your AirPods are out of range or need to charge, you might see their last known location, "No location found," or "Offline."

You can't play a sound to find them, but you might be able to get directions to the location where they were last connected. If they do come back online, you get a notification on the iPhone, iPad, iPod touch, or Mac that you use with them."



You can find these steps along with other information that may be helpful, here: Find your lost AirPods - Apple Support

If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your iPhone and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPhone - Apple Support

Update your iPhone or iPad - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!


1 reply
Question marked as Top-ranking reply

Aug 5, 2023 1:31 PM in response to Parker_179

Hi Parker_179,



The following steps address what you're describing specifically, and should provide a solution:


"If your AirPods are offline

If your AirPods are out of range or need to charge, you might see their last known location, "No location found," or "Offline."

You can't play a sound to find them, but you might be able to get directions to the location where they were last connected. If they do come back online, you get a notification on the iPhone, iPad, iPod touch, or Mac that you use with them."



You can find these steps along with other information that may be helpful, here: Find your lost AirPods - Apple Support

If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your iPhone and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPhone - Apple Support

Update your iPhone or iPad - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!


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Why i can't see the lost mode for my airpods 2nd gen?

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