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It says my account has been disabled in iTunes and the App Store and I can’t figure out what’s wrong

I’m trying to download an app and it says my account has been disabled in the app and iTunes Store

iPhone 12 Pro Max, iOS 16

Posted on Aug 4, 2023 4:34 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2023 4:37 PM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



1 reply
Question marked as Top-ranking reply

Aug 4, 2023 4:37 PM in response to Kylenn1222

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



It says my account has been disabled in iTunes and the App Store and I can’t figure out what’s wrong

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