You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone update never installs

Trying to install new update but it stays where it states”preparing update and never installs.



[Re-Titled by Moderator]


iPhone 8, iOS 16

Posted on Aug 4, 2023 8:34 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2023 9:06 AM

Update your iPhone or iPad - Apple Support

If your iPhone or iPad won't update - Apple Support


What is your exact version iOS before trying to update now? About iOS 16 Updates - Apple Support


Give it some time. If it takes more than an hour, then contact Apple Support.

1 reply

iPhone update never installs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.