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Level 1

4 points

iPhone update never installs

Trying to install new update but it stays where it states”preparing update and never installs.

[Re-Titled by Moderator]

iPhone 8, iOS 16

Posted on Aug 4, 2023 8:34 PM

Top-ranking reply

Community+ 2024

Level 10

142,890 points

Posted on Aug 5, 2023 9:06 AM

What is your exact version iOS before trying to update now? About iOS 16 Updates - Apple Support

Give it some time. If it takes more than an hour, then contact Apple Support.

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