Recovery mode

My iPhone xs does not want to update and restore it just keeps going back to recovery mode please help

iPhone XS, iOS 16

Posted on Aug 4, 2023 8:48 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2023 8:55 PM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or else.....

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


You can find authorized service locations using this link: Find Locations



1 reply
Question marked as Top-ranking reply

Aug 4, 2023 8:55 PM in response to Marvin458

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or else.....

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


You can find authorized service locations using this link: Find Locations



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Recovery mode

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