Faded black and distorted colors on my iPad air 2

Faded black is light gray with blue and other colors distorted.

Posted on Aug 5, 2023 10:51 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2023 11:38 AM

If the screen colours appear to be distorted or unnatural, you need to check some key Accessibility settings that are intended to compensate for specific colour-vision issues:


Settings > Accessibility > Display & Text Size




Ensure that all settings enclosed within the red box above are switched OFF/Disabled.


Otherwise, depending upon your installed version of iOS/iPadOS, you’ll need to look at your Dark Mode settings:

Settings > Display & Brightness > [Appearance]




If these settings are as shown, you may have a hardware fault. In such circumstances, you would be beet advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Aug 5, 2023 11:38 AM in response to kirby7774

If the screen colours appear to be distorted or unnatural, you need to check some key Accessibility settings that are intended to compensate for specific colour-vision issues:


Settings > Accessibility > Display & Text Size




Ensure that all settings enclosed within the red box above are switched OFF/Disabled.


Otherwise, depending upon your installed version of iOS/iPadOS, you’ll need to look at your Dark Mode settings:

Settings > Display & Brightness > [Appearance]




If these settings are as shown, you may have a hardware fault. In such circumstances, you would be beet advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Faded black and distorted colors on my iPad air 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.