Lost 6 months of Apple Music

Hey there, I recently bought some new apple AirPods that I wanted to use for a long training event with the Army. The AirPods worked marvelously! However, I wanted to wait until I got back home before I activated my 6 month trial of Apple Music. I thought this was a good idea at the time as the training was nine weeks and pretty much all of it was out of cell reception.


However, now that I’m back, I can’t find a way to activate the 6 month trial. I thought I still had some time to activate it before it was gone forever….is there any possible way I could still do it? Im very interested as I’ve always used YouTube and would be very grateful for any assistance

iPhone SE, iOS 14

Posted on Aug 5, 2023 10:49 AM

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Question marked as Top-ranking reply

Posted on Aug 6, 2023 12:16 PM

Hi there ArmyNate207,


You may no longer be in the timeframe for eligibility for the promotional offer for Apple Music, therefore you won't be able to redeem it.


To see if the promotional trial is still current, visit apple.com/promo. Most offers are available for only a limited time. To make sure that the device or subscription that you purchased qualifies for the offer, read the terms and conditions.

Have a look at this support article for more information: If you can't redeem your promotion for an Apple subscription - Apple Support


Also, this link shows the specific terms and conditions for the Apple Music free trial offer when purchasing AirPods: Terms and Conditions


If you need more help, you'll want to reach out to Apple directly. They're best-equipped to take a closer look and provide some additional guidance. This link will help you get started: Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Aug 6, 2023 12:16 PM in response to ArmyNate207

Hi there ArmyNate207,


You may no longer be in the timeframe for eligibility for the promotional offer for Apple Music, therefore you won't be able to redeem it.


To see if the promotional trial is still current, visit apple.com/promo. Most offers are available for only a limited time. To make sure that the device or subscription that you purchased qualifies for the offer, read the terms and conditions.

Have a look at this support article for more information: If you can't redeem your promotion for an Apple subscription - Apple Support


Also, this link shows the specific terms and conditions for the Apple Music free trial offer when purchasing AirPods: Terms and Conditions


If you need more help, you'll want to reach out to Apple directly. They're best-equipped to take a closer look and provide some additional guidance. This link will help you get started: Apple Support


Take care.

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Lost 6 months of Apple Music

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