Can’t activate Apple Watch

Can’t access Apple watch

Posted on Aug 5, 2023 1:05 PM

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Question marked as Top-ranking reply

Posted on Aug 6, 2023 1:24 PM

Hello Jamiekay,


We noted you're unable to activate the Apple Watch. Are you encountering Activation Lock? If so, this page can help provide some helpful details pertaining to that: About Activation Lock on your Apple Watch - Apple Support


Turn off Activation Lock on the web
If you can't access your iPhone or Apple Watch, or if your Apple Watch isn't paired with your iPhone and you need to turn off Activation Lock:
1. Go to iCloud.com and sign in with your Apple ID. 
2. From the Quick Access Menu in the top right, select Find My. You might be required to sign in.
3. Select All Devices, then click your Apple Watch.
4. Click Erase Apple Watch. Select Next until the device is erased.
Click the remove button  next to your Apple Watch.


If you're instead looking to activate cellular service on the device, and it's a compatible model, then you may find some helpful steps here: Set up cellular on Apple Watch - Apple Support


Set up cellular on Apple Watch
You can activate cellular when you first set up your Apple Watch, or when you set up a watch for a family member. During setup, look for the option to set up cellular, then follow the onscreen steps.
You can also set up cellular later from the Apple Watch app:
1. On your iPhone, open the Apple Watch app.
2. Tap the My Watch tab, then tap Cellular.
3. Tap Set Up Cellular.
4. Follow the instructions for your carrier. You might need to contact your carrier for help.


Cheers.


1 reply
Question marked as Top-ranking reply

Aug 6, 2023 1:24 PM in response to Jamiekay-

Hello Jamiekay,


We noted you're unable to activate the Apple Watch. Are you encountering Activation Lock? If so, this page can help provide some helpful details pertaining to that: About Activation Lock on your Apple Watch - Apple Support


Turn off Activation Lock on the web
If you can't access your iPhone or Apple Watch, or if your Apple Watch isn't paired with your iPhone and you need to turn off Activation Lock:
1. Go to iCloud.com and sign in with your Apple ID. 
2. From the Quick Access Menu in the top right, select Find My. You might be required to sign in.
3. Select All Devices, then click your Apple Watch.
4. Click Erase Apple Watch. Select Next until the device is erased.
Click the remove button  next to your Apple Watch.


If you're instead looking to activate cellular service on the device, and it's a compatible model, then you may find some helpful steps here: Set up cellular on Apple Watch - Apple Support


Set up cellular on Apple Watch
You can activate cellular when you first set up your Apple Watch, or when you set up a watch for a family member. During setup, look for the option to set up cellular, then follow the onscreen steps.
You can also set up cellular later from the Apple Watch app:
1. On your iPhone, open the Apple Watch app.
2. Tap the My Watch tab, then tap Cellular.
3. Tap Set Up Cellular.
4. Follow the instructions for your carrier. You might need to contact your carrier for help.


Cheers.


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Can’t activate Apple Watch

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