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Level 1

12 points

green screen

Why is my iPhone 14+ is green screen and you cannot touch it or turn it off. How can I do it? How can I fix it?

iPhone 11, iOS 15

Posted on Aug 5, 2023 6:28 PM

Top-ranking reply

Level 5

6,327 points

Posted on Aug 5, 2023 7:23 PM

Hello aniyahhhh!

There is a hardware issue with your device. You must have it repaired at an Apple Store or Apple Authorized Service Provider (AASP):

I hope this is helpful. Good Luck!

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