Installation paused -- apple watch

My iPhone is the latest version. My phone battery and Apple Watch battery are 100%, and they are connected via Bluetooth. I've tried rebooting, but it doesn't work.

Apple Watch soft update not working

Apple Watch SE

Posted on Aug 5, 2023 8:16 PM

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Question marked as Top-ranking reply

Posted on Aug 6, 2023 4:30 AM

You can probably update your Apple Watch either using the paired iPhone, -or- direct on air from Internet. The requirements are slightly different, but documented in

Update your Apple Watch - Apple Support


You will also find additional links in the support document for problem solving. However, there are two regular causes of problems;

The Apple Watch must be on charger power, even if the battery is fully charged.

The required WiFi connection is a regular (home or office) WiFi, NOT a hotspot from another cellular device, and not one of those horrible public WiFi systems with a web landing page and login (You often get these in hotels and places like coffee stores)


Also please check whether it says "paused" or is that your interpretation because sometimes the download and checking can be very slow and look like the process has stopped. If that happens just be patient and check again a few hours later (or even overnight!).


1 reply
Question marked as Top-ranking reply

Aug 6, 2023 4:30 AM in response to hayoon257

You can probably update your Apple Watch either using the paired iPhone, -or- direct on air from Internet. The requirements are slightly different, but documented in

Update your Apple Watch - Apple Support


You will also find additional links in the support document for problem solving. However, there are two regular causes of problems;

The Apple Watch must be on charger power, even if the battery is fully charged.

The required WiFi connection is a regular (home or office) WiFi, NOT a hotspot from another cellular device, and not one of those horrible public WiFi systems with a web landing page and login (You often get these in hotels and places like coffee stores)


Also please check whether it says "paused" or is that your interpretation because sometimes the download and checking can be very slow and look like the process has stopped. If that happens just be patient and check again a few hours later (or even overnight!).


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Installation paused -- apple watch

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