I’ve had my watch for over 2 years and have only recently started getting burn marks on my arm from wearing it. I wear my watch every day and use it for tracking exercise and movement. I’m so disappointed I can’t wear it
[Re-Titled by Moderator]
Apple Watch SE
If you are feeling the watch is hot on your wrist (or generally hot to touch) a genuine heat burn is possible, but relatively unlikely because the watch battery is only small and does not really have enough power to make the watch hot for long enough to cause burning. You would certainly notice if this was happening, because making the watch hot would discharge the battery fairly quickly and you would be complaining about battery life.
It is more likely you have become sensitive to something in the watch or watch band, or possibly some kind if irritant like a soap or detergent trapped under the watch and not easily rinsed away. Take a look at this support document, and if you are unsure then consult your doctors who can look at the relevant arm with their own eyes.
Wearing your Apple Watch - Apple Support
For me, I had trouble with the watch, burning my arm in 2 places for about six weeks or so. I started wearing a rap single layer, stretch cloth on my arm and wearing my watch on top and that worked. I believe the cloth white off some sort of chemical, that was on the back of my watch when I bought it. I will admit, I’m not sure about that. Anyway, I do not have any problem at this time, do not wear anything to protect my skin and I wear my watch virtually 24/7. Believe me, if I had any kind of problem along these lines with my watch going forward I would be the first to let you know.
Stop wearing the watch and see y9our doctor.
Stop wearing the watch and see your doctor.
nothing. In my case they suggested cleaning the watch, wearing it loose or seeing a doctor about my allergic reaction. Why do we still support Apple though??
what was your conclusion to your ordeal?
williamfromnc wrote:
I have had my watch since the middle of October, and I am getting serious Burns from the bottom of the watch itself not the watchband. I believe it has to do with the sensors that monitors your health activities or possibly the battery.
Contact your medical provider, and show them the effected skin, and discuss the potential causes. Potential causes of skin irritation can include dermatitis, allergies, and other issues. Contact Apple Support directly, as well.
I actually did show it to a dermatologist and he agreed that it was a thermal burn. My burn is minor because I took the watch off once I noticed the heat - others I‘ve seen on this feed look pretty bad. That is a major issue for apple. It‘s also very clear that it came from the sensor, when you look at my burn. Dermatitis does not usually have such a clear cut boundary to the inflammation.
I don‘t think it‘s very helpful that you keep commenting on almost every post for people to go and see a doctor. It‘s unusual to go to the doctor because of a first to second degree burn and people are commenting on this feed to tell and show other people that they had the same experience and thereby we can show that this is not a one off case and Apple should do something about it. I don‘t want to stop wearing my watch but I also don‘t want to risk getting burned again. Best case is they look into it and find a solution for it. Dismissive comments don‘t help.
Btw, I work for a dermatologist, I see skin burns and dermatitis every single day. I know whar a burn wound looks like.
tsotso228 wrote:
I have the same issue. They just dont care. Surely someone somewhere can help us
The someone you should be talking to is your doctor.
Thank you for participating in the Apple Support Community.
We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you might be able to contact them here: Get Support.
This has happened to me. I sent my watch off and apple say there is nothing wrong with the watch. I did a fresh install/set up of the watch and it still burnt my arm again! I believe it is from the green LED light on the underside of the watch. Every time my arm is burnt this light is flashing like crazy. If you are experiencing this too. Then its likely the problem. Also it only started happening since the watch 10.0 update. So definitely an update problem. Apple just wont admit it.
I use few layers of Invisible Tape to cover the back and change from time to time. This seemed to have helped (The Clear Tape didn't stop the burn). Apple Watch Screen Covers do not cover the back of the Watch so it’s no use. I hope Apple can fix the problem soon.
I use few layers of Invisible Tape to cover the back and change from time to time. This seemed to have helped (The Clear Tape didn't stop the burn). Apple Watch Screen Covers do not cover the back of the Watch so it’s no use. I hope Apple can fix the problem soon.
Check with your medical provider about burns, and about allergies, and about dermatitis and other skin irritations, and also contact Apple Support and discuss this with them.
spiekhout wrote:
All of a sudden this year I get the red bumps that itch and it looks like a burn. I wish I knew why!
That is an excellent question for your doctor.
setsailuk wrote:
How will that help?
If the watch is causing the problem, not wearing it will help the skin heal. Visiting the doctor may help determine the exact cause of the issue.
disable the heart rate censor and wear it then there will be no burns it worked for me.
My Apple Watch sensor burns
