iPhone eSIM add data plan missing

İ want to use e-sim a had bought one but my phone did not work with , there is no "add sim plan " in my "cellular", my operator says it is due to apple , can you please help

my device is 14 pro max


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Aug 6, 2023 6:14 AM

Reply
Question marked as Best reply

Posted on Aug 6, 2023 6:23 AM

eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation) and iPhone XS feature eSIM. Find out about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong and Macao.

4 replies

iPhone eSIM add data plan missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.