None of the restore methods are working and I just get the Apple screen flashing on and off

My face recognition stopped working yesterday and I was asked to do an update which I did. This morning the screen was black with the Apple logo and it continues to do the same now but flashing on and off. None of the restore methods have worked.

iPhone SE, iOS 16

Posted on Aug 6, 2023 6:06 AM

Reply
1 reply

Aug 6, 2023 6:26 AM in response to JMD1970

Try a Forced Restart on the phone a few more times, even if you have tried this previously. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation....or....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop


You can find authorized service shops in your area using this link:


Find Locations

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None of the restore methods are working and I just get the Apple screen flashing on and off

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