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Safari screen is totally blank and white.

I’ve gone to all the “fix it” web sites and nothing helps. I’ve cleared cache and web site data. Reset experimental data. Power off/on. Killed the browser and restarted. Browser page is totally white. Nothing to click on anywhere.

Posted on Aug 6, 2023 7:28 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2023 2:58 PM


Perhaps the unit should be taken in an Apple repair center, or an Apple Authorized

Service Provider; through an appointment for deeper diagnostics to see what may

be the cause. And a following repair estimate of costs; to replace hardware, etc.


If your Mac doesn't start up all the way - Apple Support

//support.apple.com/en-us/HT204156


If your Mac starts up to a blank screen - Apple Support

//support.apple.com/en-us/HT210905


Try to start up from macOS Recovery

"If your Mac seems to be turned on but the screen remains blank,

follow 'the appropriate steps' depending on whether you're using

Mac with Apple silicon. If you're not sure, you can try it both ways."


IF at the end of these articles, there is no apparent remedy

the unit needs to see service support for advanced testing.

Contact us

IF the issue continuescontact Apple Support. (Blue text/link)


Genius Bar Reservation and Apple Support Options - Apple

//www.apple.com/retail/geniusbar/


2 replies
Question marked as Top-ranking reply

Aug 6, 2023 2:58 PM in response to genbara11


Perhaps the unit should be taken in an Apple repair center, or an Apple Authorized

Service Provider; through an appointment for deeper diagnostics to see what may

be the cause. And a following repair estimate of costs; to replace hardware, etc.


If your Mac doesn't start up all the way - Apple Support

//support.apple.com/en-us/HT204156


If your Mac starts up to a blank screen - Apple Support

//support.apple.com/en-us/HT210905


Try to start up from macOS Recovery

"If your Mac seems to be turned on but the screen remains blank,

follow 'the appropriate steps' depending on whether you're using

Mac with Apple silicon. If you're not sure, you can try it both ways."


IF at the end of these articles, there is no apparent remedy

the unit needs to see service support for advanced testing.

Contact us

IF the issue continuescontact Apple Support. (Blue text/link)


Genius Bar Reservation and Apple Support Options - Apple

//www.apple.com/retail/geniusbar/


Safari screen is totally blank and white.

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