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C.Bovolenta Author

Level 1

4 points

my son, 9 years old, autistic, has used a wrong email as his apple-id. How to reset the ipad?

My son, 9 years old, autistic, has used the wrong email as his apple-id. How to reset the ipad?

His apple-id is ****1@gmail.com. This email doesn't belong to me, but I guess its owner has used the "find my iPhone" addressing my son's iPad.

I want to reset the iPad, but I don't know how.

I bought the iPad a long time ago directly from Apple (in Naperville IL USA), you will find it linked to me apple-Id ****2@gmail.com. I'm not able to provide its serial number as I can't reach its setup.

Could you please help me?

Thanks in advance.

Carlos

[Edited by Moderator]

iPad mini

Posted on Aug 6, 2023 1:01 PM

my son, 9 years old, autistic, has used a wrong email as his apple-id. How to reset the ipad?

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