Hello, I just opened my Apple Pencil brand new that I had a while due to a lot of family emergency situations that have been occurring over the year. It is not pairing or charging. Right now I am assuming it is dead. I just want clarification from Apple please.
[Re-Titled by Moderator]
iPad Air 2, iPadOS 15
The tags appended to your post suggest that you have an iPad Air2. Be aware that the iPad Air2 fundamentally does not support Apple Pencil.
Here is Apple’s definitive compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
Assuming that you have an iPad that that is compatible with your Pencil Pencil, this support page may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
The tags appended to your post suggest that you have an iPad Air2. Be aware that the iPad Air2 fundamentally does not support Apple Pencil.
Here is Apple’s definitive compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
Assuming that you have an iPad that that is compatible with your Pencil Pencil, this support page may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
Your description suggests the Pencil was left discharged for a long period. It is likely the battery has become deep discharged and it will never accept recharging, as described by LotusPilot above. Your only solution is to order a replacement and make sure you keep it charged even when you are not using it.
Got my i pencil brand new but didn't use it cos I had one that I was using.Now it's more than a year that it's been there without me opening it at all.I just took it and it will not charge.The charging sign is there but the percentage is still 0%.It's customized in my name.What do I do.
My Apple Pencil will not pair. Is it dead?
