Apple services keeps deducting 249 pesos on my gcash account six times for one month. When I checked my account I have no on going subscription and no invoice was being sent on my email about this purchased.What should I do?
iPhone XR, iOS 16
how can i get my money back?? i only authorized 49 pesos charge for additional 50GB a month, but then after I was charged for 329 pesos.. i need refund for that
how can i get my money back?? i only authorized 49 pesos charge for additional 50GB a month, but then after I was charged for 329 pesos.. i need refund for that
have you figured this out? help me too please, i'm wasting my money i don't even know where was i deducted
We cannot know who is doing this on what it is for. We are not Apple. As your fellow end users we have no more access to Apple databases than you.
Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.
Apple Service Deduction
