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Safari could not open the page because it could not establish a secure connection to the server

Almost all of the websites I try to access seem to come up with this message. I’ve done the basic troubleshooting methods such as fixing the date and time, clearing cache, enable TLS, etc. but nothing seems to work.


I’m unsure whether it is related to the broadband & WiFi as when I connect from Virgin Media to Sky all seems to work.


is there a fix and permanent workaround to this problem, as it’s irritating whenever I come across this message.

iPhone 11

Posted on Aug 6, 2023 3:38 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2023 1:32 PM

Hello ishvone,


Thank you for using Apple Support Communities. We want to help you with your Safari issue. Allow us to assist by sharing some helpful troubleshooting steps to help further isolate this issue. Please follow the steps below:


1.) Refresh things by restarting your iPhone: Restart your iPhone - Apple Support

2.) Follow the troubleshooting steps listed here: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support

3.) Try connecting to a different reliable Wi-Fi network to see if you're able to load websites there. You can even test this issue by using your cellular network.

4.) If you confirm this issue only occurs with one specific Wi-Fi network, please use the recommended settings: Recommended settings for Wi-Fi routers and access points - Apple Support

5.) Check for any VPNs that might be installed or configuration profiles. These can sometimes cause communication issues: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support & Install or remove configuration profiles on iPhone - Apple Support


Lastly, you can also try to reset your Network Settings. Try resetting your Network Settings. Tap Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before. If you're using iCloud Keychain, these settings are also removed from other signed-in devices.


We hope these steps help you. Thank you for using Apple Support Communities. Take care.






1 reply
Question marked as Top-ranking reply

Aug 7, 2023 1:32 PM in response to ishvone

Hello ishvone,


Thank you for using Apple Support Communities. We want to help you with your Safari issue. Allow us to assist by sharing some helpful troubleshooting steps to help further isolate this issue. Please follow the steps below:


1.) Refresh things by restarting your iPhone: Restart your iPhone - Apple Support

2.) Follow the troubleshooting steps listed here: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support

3.) Try connecting to a different reliable Wi-Fi network to see if you're able to load websites there. You can even test this issue by using your cellular network.

4.) If you confirm this issue only occurs with one specific Wi-Fi network, please use the recommended settings: Recommended settings for Wi-Fi routers and access points - Apple Support

5.) Check for any VPNs that might be installed or configuration profiles. These can sometimes cause communication issues: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support & Install or remove configuration profiles on iPhone - Apple Support


Lastly, you can also try to reset your Network Settings. Try resetting your Network Settings. Tap Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before. If you're using iCloud Keychain, these settings are also removed from other signed-in devices.


We hope these steps help you. Thank you for using Apple Support Communities. Take care.






Safari could not open the page because it could not establish a secure connection to the server

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