I can't reinstall Ventura, it says not enough storage, but my disk is nearly empty

My Mac has been getting sluggish so I want to reinstall Ventura. But I can't because when I try it says I have only 16 GB free space. However macOS reports I have 167 GB free space (i.e., System Settings / General / Data) and the Disk Utility says I have 27 GB free space. Why the discrepancies? I have rebooted my Mac several times after deleting all my apps. (I've deleted well over 100 GB, and my Trash Bin is empty. Don't tell me to check my Trash Bin, please.)


To be more specific, Disk Utility says I have "9 GB used, 208 GB other volumes, 27 GB free." And no, I never created any volumes on this drive. And the System Settings app says I have 18 GB documents, 41 GB System Data, 13 GB macOS, and 167 GB available." So even though I just deleted well over 100 GB of apps, that storage didn't show up in Disk Utility. Clearly Disk Utility disagrees with macOS, and the Ventura Installer seems to believe the incorrect Disk Utility numbers, although it says I have only 16 GB of free space, which is about half of what Disk Utility reports.


Perhaps I should try deleting the partition and reinstalling macOS? Or does anyone have a proper and safer solution?


My Mac is an M1 Mac Mini.

Mac mini (M1, 2020)

Posted on Aug 6, 2023 9:07 PM

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Posted on Aug 7, 2023 2:01 PM

Thanks, but the problem was that macOS Finder was saying my disk was 80% free space but Disk Utility and Ventura Installer were both saying I was 90% full. It wasn't a "performance issue". When I reformatted my partition, and reinstalled Ventura, the lost space was visible again. So now I have no lost space and no performance issues (once I realized iCloud Private Relay was slowing my network speeds by well over 99%.) I'm not afraid to download etrecheck, it's just that there's no reason to use it now. If you've ever run etrecheck on a new M1 Mac mini, you already have the same results that you would see if it was run on my Mini. Right? Now I'm busy re-installing apps like Pages, Numbers, Keynote, etc.

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Aug 7, 2023 2:01 PM in response to Old Toad

Thanks, but the problem was that macOS Finder was saying my disk was 80% free space but Disk Utility and Ventura Installer were both saying I was 90% full. It wasn't a "performance issue". When I reformatted my partition, and reinstalled Ventura, the lost space was visible again. So now I have no lost space and no performance issues (once I realized iCloud Private Relay was slowing my network speeds by well over 99%.) I'm not afraid to download etrecheck, it's just that there's no reason to use it now. If you've ever run etrecheck on a new M1 Mac mini, you already have the same results that you would see if it was run on my Mini. Right? Now I'm busy re-installing apps like Pages, Numbers, Keynote, etc.

Aug 7, 2023 11:43 AM in response to MiniMe2

"Other" (or System Data) does not necessarily mean disk volumes, but is a "catchall" category for various macOS system processes. This category primarily includes files and data used by the system, such as log files, caches, VM files, and other runtime system resources. Also included are temporary files, fonts, app support files, and plug-ins.


Ref: What is “Other” storage on a Mac, and how… - Apple Community


One of the items, temporarily stored in Other, is Time Machine local snapshots. They can take up a considerable amount of space. These are very common with Mac laptops as you typically do not have a destination backup drive attached for the hourly backups ... so they can build up over time ... even if they do get purged by macOS periodically. You may want to verify their existence and manually delete them to make additional storage space for the Ventura installation.


There are a number of methods available to you to do so:

  • The easiest, but not always successful, is to temporarily disable TM's "automatic" backups. Leave it disable for 15-30 mins, and then, re-enable it.
  • A little bit more difficult, would be a series of commands that would need to be entered into the Terminal app.


Ref: About Time Machine local snapshots - Apple Support


Aug 7, 2023 1:54 PM in response to MiniMe2

Reinstalling the system won't necessarily increase system performance if you use migration assistant to reinstall all of your apps and data because you could have some software installed that is causing the problem. it's best to try to determine cause of the program first. With that in mind:


Download and run Etrecheck. Be sure to give it Full Disk access before running.



Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Additional Text button to paste the report in your reply.



Then we can evaluate the report to see if we can determine the cause of the problem.


Aug 6, 2023 9:23 PM in response to MiniMe2

  1. Check Application Size: Make sure that the size of the Ventura application and any associated files or data do not exceed the available storage on your disk. Applications can have multiple components beyond just the main executable.
  2. Temporary Files: Sometimes, temporary files or caches can accumulate and take up storage space. Try clearing temporary files from your system using a cleaning tool or manually deleting files you no longer need.
  3. Check Storage Allocation: Verify that your computer is recognizing the available storage correctly. You can do this by checking your storage settings or using a third-party disk utility tool.
  4. Check for Hidden Files: Some files might be hidden or stored in locations that you're not immediately aware of. Use a disk analysis tool to identify where the storage space is being used.
  5. Reboot Your Computer: Sometimes, a reboot can help reset certain system processes and clear up any storage-related issues.
  6. Install Location: Make sure you're attempting to reinstall Ventura in the correct location. If you have multiple storage devices or partitions, ensure you're selecting the right one.
  7. File System Errors: Disk errors or file system corruption can sometimes lead to incorrect storage readings. Running a disk utility or checking for errors using the built-in tools can help.
  8. Application Dependencies: Ventura might have dependencies or requirements that need to be met for the installation to proceed. Check if the application requires any specific software or libraries to be installed first.
  9. Contact Support: If you're still facing issues, it might be a good idea to contact Ventura's support or customer service. They might be able to provide more specific guidance based on the error message you're encountering.


Aug 7, 2023 11:42 AM in response to dialabrain

I erased my partition and reinstalled the Ventura OS. Since I use iCloud+ for most of my data, I thought my iMessages, email, Safari tabs, etc. would all come back. Maybe it takes hours for all that data to resync, but most of it isn't coming back yet. I do have some of my files manually saved on an Apple Time Capsule. My biggest hobby is writing software, and I seem to have lost most of my source code, but that doesn't really bother me, because I truly enjoy writing my code over again from scratch. It's a hobby, after all. Besides, my brain is my most important backup device for my source code. I would be upset if I lost my brain. But if I did, I could always call you.

Aug 7, 2023 12:31 PM in response to MiniMe2

With Gigabit Internet, I would suspect that syncing should be relatively fast ... however, there are other factors that could be in play here.


That could be your local network, how you connect your mini to that network, and/or the mini itself.


One great troubleshooting app that many of us recommend here is EtreCheck. It was developed by a fellow forum member and comes in very handy to pinpoint potential issues with your Mac. I strongly suggest that you consider getting it and posting its resultant report if you want assistance with interpreting its results. You may be surprised on what is uncovered, even if your Mac is running well.


FWIW, I only get a "blazing" 40 Mbps Internet connection here and my (current) M2 Pro Mac mini is not having any issues with syncing with Apple iCloud apps, including the Photos app ... and syncing in short order. I do connect by mini by Gigabit Ethernet to my local network vs. using Wi-Fi.

Aug 6, 2023 9:41 PM in response to HtetNaing1699

  1. Maybe there's more than one way to install Ventura, but I'm using the method that's built-in to the Mac Mini when you reboot it from by holding down the start button. There is no filesize to check. Several of your other ideas also seem to think that I'm installing from a file, but I am not.
  2. I manually deleted everything I could. Even caches files. My disk is nearly empty, according to Finder, but Disk Utility says it's nearly fully. Are you saying that my Finder is reporting the wrong free space? Or are you saying Disk Utility is wrong? Either way, it's an Apple app.
  3. What does "checking your storage settings" mean? That's not very specific. I'm not eager to download a third party disk utility and you didn't tell me which ones are free and safe so that's not helping me.
  4. Again you are asking me to download third party apps to fix my problem, but you didn't say which apps are safe and free to use. This problem shouldn't require a third party app. I'm just tyring to install macOS! Why should installing macOS require third party apps?
  5. As I said, I've rebooted many times.
  6. This idea doesn't apply because the builtin macOS installer in special boot mode doesn't give you a folder location to choose from. It just asks which drive to install it on.
  7. I forgot to mention I ran Disk Utility's First Aid, more than once, and there were no errors.
  8. This idea doesn't apply because I'm using the builtin macOS installer, not some external file.
  9. I didn't think of that. Usually I spend a few hours trying to fix problems myself. But you seem to think there is an "error message." Again, you seem to think that this is some sort of file that I'm running. It isn't. It's the built-in OS installer on my M1 Mac, which I think is Ventura.

Aug 6, 2023 10:03 PM in response to HtetNaing1699

I appreciate your attempt to help, thanks, but I still don't have any idea why macOS reports "Disk ~90% full in Disk Utility" but "Disk ~80% free" in Finder. So what I'm going to do is repartition my hard drive. I'm 98% sure that will fix the problem. If macOS Ventura refuses to install on a clean partition, then I'll either call Apple or I will buy a new Mac. It may take me a few hours to reinstall macOS, so you won't hear back for a while (or if my Mac dies, you may never hear back :-).

Aug 7, 2023 12:22 PM in response to Tesserax

After an hour my Notes app finally synched with my new Mac. I'm surprised it took that long with my gigabit fibre internet connection. My photos app has also synched. My Safari app hasn't synched yet, which is puzzling. My Email app seems to be about 2% synched. It looks like I've spotted part of the problem with my Email app - the app does not restore all the "accounts" that I had set up with it. Apparently I may have to do that manually. But I think my syncing still needs more time. Apple should have some sort of progress bar in macOS or iCloud so that I can get some idea of how much more syncing needs to be done.

Aug 7, 2023 12:39 PM in response to Tesserax

I recall using etrecheck a long time ago, but haven't used it in years. One thing I just discovered today was that doing a speed test with Safari resulted in a speed of about 1 Mb/sec, (sometimes much lower) but then I discovered what the cause was - iCloud Private Relay. By turning off that feature my speed went back to roughly 1 Gb/sec. That means iCloud Private Relay was slowing down my Internet (at least for my speed checks) by a factor of about 1000. (And it wasn't just for Safari.) I had to do a lot of work to identify this problem, such as physically moving my Mac to the ISP's modem to isolate that the cause was not my network, and trying four different network cables, and in doing so I realized it must be on my Mac. Somehow I decided to check if Private Relay was the problem, and it was! Does etrecheck warn users that Private Relay is the cause of 1000x speed performance issues?

Aug 7, 2023 12:54 PM in response to MiniMe2

I honestly can't say if EtreCheck specifically calls out Private Relay, or its potential performance impacts. I personally don't use Private Relay. Have no compelling reason to at this point in time. I run a local network, based on UniFi products, and have implemented a pfSense firewall appliance to augment it. However, my computing/networking goals may be vastly different than yours. Fiber is just not an option in my local ... at least for any foreseeable future.

Aug 7, 2023 1:57 PM in response to MiniMe2

MiniMe2 wrote:

I found a setting in the Messages app, on the iMessage tab, called "Enable Messages in iCloud" that in its default value ("off") prohibits iCloud syncing even if you are logged into iCloud.

Correct, that would enable/disable syncing the Messages app data to iCloud ... not affect other iCloud apps syncing. As you know, you control which apps get synced via System Settings > Apple ID


... and you can let Apple know directly here: Product Feedback - Apple

Aug 7, 2023 2:07 PM in response to MiniMe2

MiniMe2 wrote:

I'm not afraid to download etrecheck, it's just that there's no reason to use it now. If you've ever run etrecheck on a new M1 Mac mini, you already have the same results that you would see if it was run on my Mini. Right?

One of the best troubleshooting steps is to have a ready baseline of your Mac BEFORE it experiencing any issues. Running an EtreCheck report with a "fresh" macOS install, would provide you with that baseline. However, it's totally up to you.

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I can't reinstall Ventura, it says not enough storage, but my disk is nearly empty

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