severe aching, throbing stinging burning when touching my iphone

I am writing from my computer since the moment second I touch my Iphone my fingers fill like they are going to fall off. It started with me ordering joint medication and I even with to the doctors to see if I have arthritis but I am so young for that. Then it got worse, I noticed my phone was the main cause of the stinging then it all made since. As soon as I touch my Iphone, my fingers now sting at the tips like touching needles and are sore to the point that I want to put band-aids on. Every joint aches in my hands and fingers and my fingers are burnt.


I scheduled a call with the Apple store, Should I have to spend hundreds of dollars on a new phone? I mean I read articles before this post researching my pain and turns out i have been subjecting myself to extreme radiation with my symptoms and have a high chance of a brain tumor... Apple should put warnings of symptoms your phone went bad. It should have never got this bad...


It is the phone because the pain starts geting so intense now when touching it and is sore when not touching it...


Can I get a replacement? I love I phone but I need to another one..

Posted on Aug 6, 2023 9:09 PM

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9 replies

Aug 6, 2023 9:20 PM in response to laceymarie3

  1. Wash Your Hands: Ensure that your hands are clean and dry before handling your iPhone. Sometimes, residue or substances on your hands can cause discomfort when in contact with your skin.
  2. Check for Allergies: Some individuals may have allergies or sensitivities to certain materials used in phone cases, screen protectors, or other accessories. If you're using any of these, consider removing them temporarily to see if the symptoms improve.
  3. Check for Physical Damage: Examine your iPhone closely to see if there are any visible signs of damage, such as cracks or sharp edges. If your iPhone is physically damaged, it could potentially cause discomfort when touched.
  4. Remove Case: If you're using a case on your iPhone, remove it and see if the symptoms persist. The case material or design might be causing the discomfort.
  5. Consult a Medical Professional: If the symptoms are severe and persistent, it's important to consult a medical professional. These sensations could be related to a skin condition, allergy, or other underlying health issue that requires medical attention.
  6. Avoid Use: If the discomfort continues, it's best to avoid using your iPhone until you've determined the cause of the issue and taken appropriate steps to address it. Continuing to use the device could worsen your symptoms.
  7. Contact Apple Support: If you've ruled out other potential causes and suspect there might be an issue with the iPhone itself, you can contact Apple Support for guidance. They might be able to provide additional insights or recommendations.


Oct 10, 2023 9:00 PM in response to laceymarie3

Hi Lacey, I'm noticing similar things with my iPhone 14. I use my right hand mostly with it and I've started noticing my thumb and my index finger start burning after touching the screen for a little while. After I stop they feel fine and then when I got back to my phone I start noticing it again. It hasn't gotten to the point that it's that uncomfortable yet, but it has made me think how this could become more of an issue over the course of the next year or two. Let me know if you've found anything that helps. It's made me think about getting some kind of finger protectors for using an iPhone.

severe aching, throbing stinging burning when touching my iphone

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