Using Family Sharing on Mac Air

I just got a new Mac Air and am part of Apple One family share. I was invited. I accepted. Now I can't find it on my new Mac which runs Mac OS Ventura. HELP


Posted on Aug 6, 2023 10:00 PM

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Question marked as Top-ranking reply

Posted on Aug 7, 2023 5:07 PM


Hello Tiny59,


Thanks for asking the Apple Support Communities about issues with finding your Mac with Family Sharing.


The most common reason for this is the Apple ID on the phone, is not the same as the Apple ID used on your Mac. Please verify the Apple ID signed in on your iPhone, is also the one signed in on the Mac, this article shows how to check each: Sign in with your Apple ID - Apple Support


Also check the info and troubleshooting here: If you can't find your family's shared content - Apple Support


If you have enough family slots, the easiest fix if the Apple ID accounts are different, is to just invite the Mac Apple ID separately.


Thanks.


1 reply
Question marked as Top-ranking reply

Aug 7, 2023 5:07 PM in response to Tiny59


Hello Tiny59,


Thanks for asking the Apple Support Communities about issues with finding your Mac with Family Sharing.


The most common reason for this is the Apple ID on the phone, is not the same as the Apple ID used on your Mac. Please verify the Apple ID signed in on your iPhone, is also the one signed in on the Mac, this article shows how to check each: Sign in with your Apple ID - Apple Support


Also check the info and troubleshooting here: If you can't find your family's shared content - Apple Support


If you have enough family slots, the easiest fix if the Apple ID accounts are different, is to just invite the Mac Apple ID separately.


Thanks.


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Using Family Sharing on Mac Air

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