Ring bell hook up

I’m having trouble hooking up my ring bell that was previously used at my other location

iPhone 11

Posted on Aug 7, 2023 1:26 AM

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2 replies

Aug 7, 2023 1:45 AM in response to Jazzyme88

To set up your Ring doorbell at a new location with your iPhone 11, follow these steps:


1. Charge the Ring Doorbell: Make sure the Ring doorbell has sufficient battery charge. If it's a wired model, ensure it is properly connected to a power source.


2. Download the Ring App: If you haven't already, download the Ring app from the App Store on your iPhone 11.


3. Create or Log in to Your Ring Account: Open the Ring app and either create a new Ring account or log in using your existing credentials if you have used Ring devices before.


4. Set Up a New Device: Tap on the "Set Up a Device" button in the Ring app.


5. Select Your Device Type: Choose "Doorbell" as the type of device you want to set up.


6. Scan the QR Code: The Ring app will prompt you to scan the QR code on the back of your Ring doorbell. Follow the on-screen instructions to do this.


7. Connect to Wi-Fi: The Ring app will guide you through connecting the doorbell to your Wi-Fi network. Ensure your iPhone 11 is connected to the same Wi-Fi network you want to set up the doorbell with.


8. Test the Doorbell: Once the setup is complete, test your Ring doorbell by pressing the doorbell button or triggering its motion sensors.


9. Adjust Settings (Optional): You can customize various settings, such as motion sensitivity, notification preferences, and more, to suit your needs.


If you encounter any issues during the setup process, ensure that your iPhone 11 and Ring doorbell are on the same Wi-Fi network, and you have a stable internet connection. Also, check that the doorbell is properly charged or connected to a power source.


If you're still having trouble, refer to the Ring app's support documentation or visit the Ring website for troubleshooting guides or contact their customer support for further assistance.

Aug 7, 2023 1:43 AM in response to Jazzyme88

If you're having trouble connecting your Ring doorbell to HomeKit on your iPhone 11, there are a few troubleshooting steps you can follow to try and resolve the issue. Since the HomeKit and Ring configurations can sometimes be complex, it's essential to check a few things:


  1. Before proceeding, confirm that your Ring doorbell model is compatible with HomeKit. The compatibility list might have changed, so double-check if your model is supported. Home app - Accessories and Smart Home Accessories
  2. Make sure your Ring doorbell has the latest firmware installed. You can do this through the Ring app on your iPhone. Keeping the firmware up to date ensures optimal performance and compatibility with other devices, like HomeKit. If your HomeKit or Matter accessory isn't responding in the ...
  3. If your Ring doorbell was previously set up with HomeKit at another location, you might need to reset its HomeKit configuration before setting it up again. Securely control your Home accessories - Apple Support
  4. To start fresh with the Ring doorbell, you can try resetting it to its factory settings. The process for resetting Ring devices might vary slightly depending on the model. Refer to Ring's official support documentation or their website for detailed instructions on how to reset your specific doorbell model.
  5. Once you've reset the HomeKit configuration and/or your Ring doorbell, you can try adding it to HomeKit again, Add a smart home accessory to the Home app - Apple Support
  6. Ensure that your iPhone and Ring doorbell are connected to the same Wi-Fi network and that the network is stable and functioning correctly.
    1. Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.
    2. It's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.
    3. If you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.
    4. Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...
  7. If you've tried all the above steps and still can't connect your Ring doorbell to HomeKit, consider reaching out to Ring's customer support or Apple Support for further assistance.
    1. Robin Support - Robin ProLine Doorbell
    2. Logitech Circle 2 Home Security Camera - Support, App .
    3. How can I get support for my Wemo product?


Keep in mind that the process of setting up HomeKit devices can be a bit finicky sometimes, and software updates or changes in the setup process might occur over time. Always check the latest official documentation and support resources from both Ring and Apple for the most up-to-date information on HomeKit setup.

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Ring bell hook up

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