Temporary loss of network connections during backup
My setup:
- 13" MacBook Pro 2020, macOS Ventura 13.5
- iPad 8th gen, iPadOS 16.6 - used as an external display via WiFi
- WD PR2100 NAS with TimeMachine enabled
Steps to reproduce:
- Start browsing the Internet*
- Start a TimeMachine backup
- Keep browsing during the backup process
*) This is just an example, all apps relying on the Internet connectivity are affected.
Actual behaviour:
- at some point, usually close to end of the backup process, the following happens:
- secondary display (iPad) disconnects
- browsing the Internet not possible due to network loss
- not able to reach devices within the network, i.e. access the router via its IP address
- wait about 2-5 minutes and everything is back to normal - iPad reconnects (either automatically or needs to be done manually), network comes back up
NOTE: all other devices connected to the home network (WiFi and Ethernet) are fine and their connectivity remains uninterrupted
Expected behavior:
- no service or functionality get interrupted by the TimeMachine backup process
Attempts to resolve the problem (and neither of these improved anything):
- switched over to a cable connection to see if this is only happening when on WiFi
- enabled throttling on the port the NAS is connected to the router
- restarted all the devices
- configure TimeMachine from scratch
I've had this issue for over a year now, so across number of macOS versions as well. And generally all the devices involved (iPad, MacBook, router, NAS, AP) are constantly kept up-to-date with latest software/firmware.
It would be great to work out how can we narrow down what the root cause might be avoiding reinstalling the OS, as due to certain factors I'm not able to do that.
MacBook Pro 13″, macOS 13.5