Black screen/turning off multiple times automatically

Screen goes off, the I try force restart, sometimes screen stays or else screen immediately turns off, happening from a month

iPhone 13 Pro, iOS 16

Posted on Aug 7, 2023 4:26 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2023 4:46 PM

praneeth83 Said:

"Black screen/turning off multiple times automatically: Screen goes off, the I try force restart, sometimes screen stays or else screen immediately turns off, happening from a month"

-------


About a Flickering iPhone Screen:


A. Your Screen is Failing:

It seems your screen is failing. So take this in for service, ASAP.


B. To Get this iPhone Serviced...

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be careful as to where you get this item, ask you may get an error of an unofficial screen. So, to avoid this continual message, it is best to have Apple replace a screen.


Contact Apple:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you.


Or...


Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone
1 reply
Question marked as Top-ranking reply

Aug 7, 2023 4:46 PM in response to praneeth83

praneeth83 Said:

"Black screen/turning off multiple times automatically: Screen goes off, the I try force restart, sometimes screen stays or else screen immediately turns off, happening from a month"

-------


About a Flickering iPhone Screen:


A. Your Screen is Failing:

It seems your screen is failing. So take this in for service, ASAP.


B. To Get this iPhone Serviced...

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be careful as to where you get this item, ask you may get an error of an unofficial screen. So, to avoid this continual message, it is best to have Apple replace a screen.


Contact Apple:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you.


Or...


Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone

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Black screen/turning off multiple times automatically

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