You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirTag battery replacement still RED

Hi, I’m using Energizer batteries with no coating -because I tried 3 other brands with the same result. I have read that those are the best replacements.


Still showing red and low battery for all four tags.


Is there a reset option? Any other solutions besides telling me to close it correctly which I did. I fix technology for a living….

Posted on Aug 7, 2023 5:28 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2023 7:25 PM

Yes, there is a reset option.


See this support article on how to go about performing a reset of your AirTag:

2 replies

Nov 23, 2023 11:32 AM in response to Wolfishwolfie

None of the official Apple stuff worked for me, not anyone else's suggestions. Here's what did:


I was already in the "Find My Items" app trying to get the iPhone to find the AirTag with the new battery. It was making beeps every time I put the battery in so I knew it was getting power. The reset doesn't work; on the fifth time it makes the same noise and then does nothing. Out of frustration, I went back to the "items" tab in the app and slid left on the item name to remove it. The app asked if I was sure; I said Yes. Then the AirTag beeped and I got an immediate window with the AirTag spinning and a prompt asking if I wanted to add a new airtag. Bingo. Just like new.



AirTag battery replacement still RED

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.