NCAN321 Said:
"ENTER YOUR PASSWORD TO ALLOW THIS: I created a password for my Mac's system myself, but I forgot it, and I don't know how to recover it because I didn't write it down. I can log in on the initial screen and use the computer without issues, except when I want to install something like a printer. Then I can't proceed because the following message appears: 'Setup is trying to install a new helper tool. Enter your password to allow this.' What can I do to recover this password? Thank you."
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Troubleshooting a Locked Mac Account:
A. Use your User Password -If an Admin:
Are you the administrator? It would be prompting for an Administrator password to be entered. So, use the password you used when you last logged into your Mac with.
B. Reset the Password Using the Login Screen:
You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support
