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Chengcss Author

Level 1

5 points

My phone is XS Max I already update IOS to 16.5.1c when I charging my phone automatically shutdown?

My phone is XS MAX now i already update IOS to 16.5.1c the latest one but why when I charging phone automatically shutdown?

iPhone XS Max, iOS 16

Posted on Aug 7, 2023 9:12 PM

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Top-ranking reply

Level 5

6,342 points

Posted on Aug 7, 2023 9:17 PM

Hello Chengcss!

Please update to iOS 16.6, and see if the issue persists.

Tap here to learn how to update your iPhone.

👉 Updating/upgrading your iPhone

If your iPhone won’t update, please see: If your iPhone or iPad won't update - Apple Support.

👉 Updating iOS: common issues and solutions - Apple Community

👉 If you see error 9, 4005, 4013, or 4014 when you restore your iPhone

Also, what is the Maximum Capacity of your device’s battery? To find it, go to: Settings > Battery > Battery Health & Charging.

Have a nice day and good luck!

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1 reply

Top-ranking reply

Level 5

6,342 points

Aug 7, 2023 9:17 PM in response to Chengcss

Hello Chengcss!

Please update to iOS 16.6, and see if the issue persists.

Tap here to learn how to update your iPhone.

👉 Updating/upgrading your iPhone

If your iPhone won’t update, please see: If your iPhone or iPad won't update - Apple Support.

👉 Updating iOS: common issues and solutions - Apple Community

👉 If you see error 9, 4005, 4013, or 4014 when you restore your iPhone

Also, what is the Maximum Capacity of your device’s battery? To find it, go to: Settings > Battery > Battery Health & Charging.

Have a nice day and good luck!

Reply

My phone is XS Max I already update IOS to 16.5.1c when I charging my phone automatically shutdown?

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