Fraudulent payments being carried out by some apple accounts. I have been receiving bills from apple.com/bill for purchases which appear nowhere on my account. How can I get support from Apple on this??
I have reported this to abuse@icloud.com , but I am simply getting automated mail to visit https://getsupport.apple.com
Has anyone been victim of Frauds done by apple users? How to have apple look into this?
There’s some confusion here. Is your account being charged for a purchase? If so the purchase amount will appear in the link I posted. This support article goes into more details on how to use the site to request a refund.
Request a refund for apps or content that you bought from Apple - Apple Support
This article may help explain the receipt for your charges.
If you see 'apple.com/bill' on your billing statement - Apple Support
Is it a bill or a receipt? Big difference? It sounds like a phishing scheme/scam. Have your looked here for any charges?
Hi Jeff,
I did not get any receipt for the purchase, since I did not do it.
the merchant name that appears on my card statement is : APPLE.COM/BILL ITUNE
Yes, i have been to the site, but the categories that you can choose from to report a problem is so limited. It's impossible to get support for this issue on the site since it does not fall into any of their category.
Am at a loss, My bank needs confirmation from the merchant.
Fraudulent Apple accounts
