It is a scam ignore it.
Scam pop-ups that claim your device is being hacked are unfortunately common tactics used by cybercriminals to try to trick users into taking actions that compromise their security. These pop-ups often attempt to create a sense of urgency to make you panic and take immediate action. Here are some steps you can take to avoid falling victim to these scams:
- Scammers often use scare tactics to pressure you into making hasty decisions. Take a deep breath and remind yourself that legitimate alerts from your device or service providers won't use threatening language.
- Do not click on any buttons, links, or pop-ups presented by the message. Avoid interacting with the pop-up in any way, as clicking on it could potentially trigger a harmful action.
- Scam pop-ups may include phone numbers to call for "help." These numbers usually connect you to the scammers themselves or to fraudulent "tech support" that will try to extract personal information or money from you.
- If the pop-up appears while you're browsing the web, close the tab or the entire app. You can do this by pressing the home button or using the task switcher to close the app on your device.
- If the pop-up appears while you're using a web browser, consider clearing your browsing history and data. This can help remove any potentially harmful scripts or cookies that may have triggered the pop-up.
- Ensure that your device's operating system, apps, and security software are up to date. Regular updates often include security patches that help protect you from known vulnerabilities.
- Many browsers offer content blockers or ad-blockers that can help prevent malicious pop-ups from appearing while you browse the web. Consider using a reputable content blocker.
- Make sure your device's pop-up blocker settings are enabled in your browser's settings. This can help prevent unwanted pop-ups from appearing.
- Only click on links from sources you trust. Avoid clicking on suspicious links in emails, messages, or on websites you're not familiar with.
Remember that legitimate security alerts won't ask you to provide personal information, download software, or call a phone number. If you're unsure about the validity of a pop-up, it's always best to err on the side of caution and follow the steps outlined above to protect yourself.