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iMAC will reset to factory

Trying to reset my Mac to factory getting message erase Assistant is not supported on this Mac. My macOS is Ventura 13.5.

iMac 21.5″, macOS 10.13

Posted on Aug 8, 2023 5:30 AM

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Question marked as Best reply

Posted on Aug 8, 2023 7:13 AM

Unless this computer is listed as per below, that features is not available


Use Erase All Content and Settings


This feature requires macOS Monterey or later and a Mac with Apple silicon or the Apple T2 Security Chip


If this machine is an older Intel machine >>


Follow the direction from below link >>


You may not be selling or giving the computer away, but the outcome will work for Resetting to Factory Setting


What to do before you sell, give away, trade in, or recycle your Mac - Apple Support (CA)


2 replies
Question marked as Best reply

Aug 8, 2023 7:13 AM in response to JackieP_1967

Unless this computer is listed as per below, that features is not available


Use Erase All Content and Settings


This feature requires macOS Monterey or later and a Mac with Apple silicon or the Apple T2 Security Chip


If this machine is an older Intel machine >>


Follow the direction from below link >>


You may not be selling or giving the computer away, but the outcome will work for Resetting to Factory Setting


What to do before you sell, give away, trade in, or recycle your Mac - Apple Support (CA)


iMAC will reset to factory

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