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Wifi wont turn on

When I go into settings the switch to turn on my wifi is greyed out and i am unable to turn it on, how can i fix it?

iPhone 11, iOS 15

Posted on Aug 8, 2023 8:51 AM

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Question marked as Top-ranking reply

Posted on Aug 8, 2023 8:57 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



13 replies
Question marked as Top-ranking reply

Aug 8, 2023 8:57 AM in response to ashlin96

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



Aug 18, 2023 11:32 PM in response to Majukas

Majukas wrote: "max battery is 80% and I think it still has the original battery aswell"

Majukas ~ 80% is not healthy and is probably the reason Wi-Fi doesn't turn on. Apple recommends having the battery replaced at around 80% – so have the weak, aging battery replaced and see if that solves the problem:


iPhone Battery Service


About genuine iPhone batteries


Repair Provider Verification


(Articles found by searching Apple's Knowledge Base.)


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Wifi wont turn on

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